Customer Service & Technical Support

At PBE it is our goal to provide our customers with superior customer service should you need technical support with any of our products. Our product support team is available 24 hours a day, 7 days a week as a service for all PBE customers. Please call the number listed below within your geographic region and one of our service representatives will open a service ticket and provide a reference number along with further instructions to begin assisting you.


Call the main office number at +1 276 988 1057 (not toll free)

Call toll free US or Canada to +1 866 485 1408 or +1 877 450 9936


Main Tomago office number at +61 2 4961 9619 (not toll free)

Call toll free Australia to 0800 233968

United Kingdom

Main London office number at +44 203 943 5183 (not toll free)

Call toll free United Kingdom to 0800 233968

South Africa

Main Johannesburg office number at +27 12 379 9497 (not toll free)

Call toll free South Africa to 0800 982100